I Have a Complaint!

I Have a Complaint!

Let’s face it no one’s perfect, including nonprofit organizations created to “make a difference.” Even with a dedicated leadership team and hard-working staff, mistakes are made, egos are bruised and things go wrong in the life of every tax-exempt, nonprofit organization.

Tips on resolving and filing a complaint:
www.ago.state.al.us/consumer_complaint.cfm

Online complaint form:
www.ago.state.al.us/consumer_form.cfm

Alaska
Brochure regarding Consumer Protection Act: www.law.state.ak.us/pdf/consumer/BrochureGeneric_TRI.pdf

Background on filing a complaint:
www.law.state.ak.us/department/civil/consumer/cp_complaint.html

Directions on how to handle your own complaint, including a sample complaint letter:
www.law.state.ak.us/department/civil/consumer/complaint-own.html

Consumer complaint form:
www.law.state.ak.us/pdf/consumer/FORM_complaint.pdf

Arizona Procedures for filing a consumer fraud complaint online: www.azag.gov/consumer/OnlineInstructionsEng.html

Consumer complaint form for on line filing:
www.azag.gov/consumer/complaintform.html

Procedures for filing a consumer fraud complaint by mail:
www.azag.gov/consumer/MailInInstructionsEng.html

Consumer complaint form for mailing:
www.azag.gov/consumer/consumercomplaintform.pdf

Arkansas
General instructions on submitting a complaint:
www.arkansasag.gov/consumers_consumer_complaints.html

Consumer Complaint for mailing:
www.arkansasag.gov/pdfs/CONSUMER_COMPLAINT_revised_11022010.pdf

Consumer complaint form for online submissions:
www.arkansasag.gov/contact_us_consumer_complaint_form.html

California
General information regarding handling charity complaints:
http://oag.ca.gov/charities

Complaint to attorney general on a nonprofit organization: http://ag.ca.gov/charities/forms/charitable/ct9.pdf

Colorado
General instructions for submitting a complaint, including link for Complaint Form Charities Program:
www.sos.state.co.us/pubs/charities/forms/CHAR_COMP.pdf

Connecticut
General information from the office of the Attorney General:
www.ct.gov/ag/cwp/browse.asp?a=2270

Information about the work done by Special Litigation and Charities Unit: www.ct.gov/ag/cwp/view.asp?A=2270&Q=299484

Complaint form:
www.ct.gov/ag/lib/ag/consumers/consumercomplaintform.pdf

Delaware
Instructions on reporting charity fraud: http://attorneygeneral.delaware.gov/consumers/protection/charities.shtml

Florida
General information about the Division of Consumer Services:
www.800helpfla.com/soc.html

Online complaint form for submission to the Division of Consumer Services:
https://csapp.800helpfla.com/CSPublicApp/Complaints/FileComplaint.aspx

Georgia
General information about the office of consumer protection and approaches to filing a complaint:
http://consumer.georgia.gov/consumer-topics/charities

Information on filing a complaint:
http://consumer.georgia.gov/consumer-topics/filing-a-complaint

Form for mailing a complaint:
http://consumer.georgia.gov/pdf/Complaintform.pdf

Interactive consume complaint from for submitting on line:
http://oca.awe.gta.ga.gov/ima_form.asp?name=GENERAL_COMPLAINT

Hawaii
General information re: attorney general’s over sight:
http://hawaii.gov/ag/charities/

Complaint to the attorney general on a nonprofit organization:
http://hawaii.gov/ag/charities/forms/compl_2_ag_on_nonprofit_org-revised.pdf

Idaho
Office of the attorney general information re: charitable fraud and filing a complaint:
www.ag.idaho.gov/publications/consumer/CharitableGiving.pdf

Information re filing a complaint:
www.ag.idaho.gov/consumerProtection/forms/ComplaintFormInformation.html

Complaint form:
www.ag.idaho.gov/consumerProtection/forms/ConsumerForm_Online.pdf

Illinois
General information filing a consumer complaint, with links to form:
www.illinoisattorneygeneral.gov/consumers/filecomplaint.html

Attorney general consumer fraud bureau complaint form:
www.illinoisattorneygeneral.gov/consumers/conscomp.pdf

Indiana
General information about charitable giving: www.indianaconsumer.com/consumer_guide/charitable_giving.asp

General information about filing a consumer complaint:
www.in.gov/attorneygeneral/2434.htm

Online consumer complaint form:
http://12.186.81.50/ConsumerComplaintForm/ConsumerComplaintForm.htm

Consumer complaint form for mailing:
www.in.gov/attorneygeneral/files/complaint.pdf

Iowa
General information about protecting charitable giving:
www.iowaattorneygeneral.org/protecting_giving/index.html

Online nonprofit abuse complaint form:
www.state.ia.us/government/ag/file_complaint/online_nonprofit_abuse_complaint_for m.html

Kansas
General information regarding filing a consumer complaint including links:
www.ksag.org/page/file-a-consumer-complaint

General information of attorney general assisting consumers:
www.ksag.org/page/assisting-consumers

Charitable organization investigative request:
www.ksag.org/files/Charities_Form.pdf

Kentucky
Links for resources on charitable giving:
http://ag.ky.gov/civil/consumerprotection/charity/

Links to complaint forms by county:
http://ag.ky.gov/civil/consumerprotection/complaints/forms.htm

Louisiana
General information regarding charities:
www.ag.state.la.us/Article.aspx?articleID=3&catID=0

Charity complaint form:
http://ag.state.la.us/Shared/ViewDoc.aspx?Type=3&Doc=212

Maine General information about consumer protection:
www.maine.gov/ag/consumer/

Links to forms:
www.maine.gov/ag/consumer/charities/complaint.shtml

Maryland
Are You Concerned About a Charity? Let Us know online form:
www.sos.state.md.us/charity/Concern.aspx

Massachusetts
Background on AG’s Oversight & Enforcement Role:
www.mass.gov/?pageID=cagoterminal&L=3&L0=Home&L1=Non-Profits+%26+Charities&L2=Registering+a+Public+Charity&sid=Cago &b=terminalcontent&f=nonprofit_general_faqs_about_charities&csid=Cago

Charitable Organization Complaint Form:
www.mass.gov/Cago/docs/nonprofit/charities_complaint.pdf

Michigan
General information regarding charities:
www.michigan.gov/ag/0,1607,7-164-17331_23326-63035–,00.html

Consumer Complaint/Inquiry Filing Information:
www.michigan.gov/ag/0,1607,7-164-35846-42077–,00.html

Online filing complaint form:
https://secure.ag.state.mi.us/complaints/consumer.aspx

Consumer complaint inquiry form – printable version:
www.michigan.gov/documents/ag/Consumer_Complaint_Form_346645_7.pdf

Minnesota
General information about charities and filing a complaint:
www.ag.state.mn.us/charities/phonycharityvsreal.asp

Nonprofit/charity complaint:
www.ag.state.mn.us/ElectronicForms/CharitiesComplaintForm.pdf

Mississippi
General information about the Securities and Charities Division of the Secretary of State:
www.sos.ms.gov/securities_and_charities_charities.aspx

Charity complaint form:
www.sos.ms.gov/links/sec_char/CharityComplaint.pdf

Missouri
Information about having and filing a consumer complaint:
http://ago.mo.gov/consumercomplaint.htm

Consumer complaint form online:
www.consumer.ago.mo.gov/

Consumer complaint form – printable:
http://ago.mo.gov/forms/complaintform.pdf

Montana
Information about consumer complaints, plus link to online form:
www.doj.mt.gov/consumer/consumercomplaint.asp

Common problems who to contact:
www.doj.mt.gov/consumer/commonproblems.asp

File a Complaint – Start:
https://app.doj.mt.gov/apps/Oscar/complaintstart.aspx

Consumer Complaint form printable version:
www.doj.mt.gov/consumer/docs/complaintform.pdf

Nebraska
Information regarding consumer protections and links to informational brochures:
www.ago.ne.gov/consumer/ ; www.ago.ne.gov/consumer/emailforms/consumer_complaint.htm

How do I file a consumer complaint?
www.ago.ne.gov/complaint;

Consumer complaint form:
www.ago.ne.gov/resource/forms/consumer_complaint

Nevada
http://ag.state.nv.us/org/bcp/bcp.htm
http://ag.state.nv.us/org/bcp/cadinfo.htm

New Hampshire
Consumer complaints – Understanding the Complaint Process:
http://doj.nh.gov/consumer/complaints/index.htm

Consumer complaints with link to electronically filed form and printable version:
www.egov.nh.gov/consumercomplaint/

Printable Form:
www.doj.nh.gov/consumer/documents/consumer-complaint.pdf

Filing a Consumer Complaint online:
www.egov.nh.gov/consumercomplaint/step1.asp

New Jersey
Division of Consumer Affairs – How to File a Complaint:
www.nj.gov/oag/ca/comp.htm

Consumer Complaint Form:
www.nj.gov/oag/ca/complaint/ocp.pdf

New Mexico
Consumer Protection Division, general information with links to tips on resolving disputes and consumer complaint form:
www.nmag.gov/office/Divisions/CP/Default.aspx

Should You File a Complaint? (Consumer Protection Division):
www.nmag.gov/office/Divisions/CP/shouldyoufile.aspx

Instructions for filing a Consumer Complaint and Complaint Form – printable:
www.nmag.gov/office/Divisions/CP/ConsumerComplaint.pdf

Consumer Complaint Form:
www.nmag.gov/office/Divisions/CP/complaint.aspx

New York
Contact information regarding charities:
www.charitiesnys.com/contact_new.html

Charities Complaint with link to form:
www.charitiesnys.com/complaints_new.html

Complaint inquiry form:
www.charitiesnys.com/pdfs/char030.pdf

North Carolina
General information regarding charities from the Department o f Justice:
www.ncdoj.gov/Consumer/Charities-and-Non-Profits.aspx

File a Complaint – What to Know about Filing a Consumer Complaint with links to electronic and printable versions:
www.ncdoj.gov/getdoc/fdbee1c7-c2a9-4f67-91b2-bb50beea1c0a/2-2-12-File-a-Complaint.aspx

File a complaint – electronic:
www.ncdoj.gov/getdoc/59be4357-41f3-4377-b10f-3e8bd532da5f/Complaint-Form.aspx

Consumer complaint form – printable:
www.ncdoj.gov/getdoc/b92bda56-ef5b-4bad-8717-854c28b27438/Consumer-Complaint-Form.aspx

North Dakota
Consumer Protection Information and Links:
www.ag.state.nd.us/CPAT/CPAT.htm

Consumer Complaint Form:
www.ag.state.nd.us/CPAT/PDFFiles/SFN7418.pdf

Ohio
File a complaint about bingo, a charity or a charitable solicitation:
www.ohioattorneygeneral.gov/services/non-profits/file-a-non-profit-complaint

Complaint Form – online:
https://coin.ag.state.oh.us/DesktopDefault.aspx?tabindex=4&tabid=9

Charitable Organization Complaint Form printable:
www.ohioattorneygeneral.gov/files/Forms/Forms-for-Non-profits/Charitable-Org-Complaint-Form

Oklahoma
Public Protection Unite – If you have a consumer complaint:
www.oag.state.ok.us/oagweb.nsf/ccomp.html

Consumer complaint form:
www.oag.state.ok.us/oagweb.nsf/0/dd237d83d9509cff862572b400738e40/$FILE/complnt.pdf

Consumer complaint form:
www.oag.state.ok.us/consumer/complt.nsf/complaint.html

Oregon

Complaint Form:
www.doj.state.or.us/charigroup/complaint.shtml

Solicitation Complaint Form:
http://www.doj.state.or.us/charigroup/download/inquiry.pdf

Pennsylvania
Filling a complaint with the Charitable Trusts and Organizations Section with link to form:
www.attorneygeneral.gov/complaints.aspx?id=475

Charitable Trusts and Organizations Complaint Form:
www.attorneygeneral.gov/uploadedFiles/Complaints/charities.pdf

Rhode Island
Department Complaint Form:
www.dbr.state.ri.us/documents/divisions/banking/securities/complain-frm.pdf

South Carolina
Department of Consumer Affairs Complaint Services information and link to form:
www.scconsumer.gov/complaint_services.htm

Complaint Form – online:
www.scconsumer.gov/dcacf/dcapolicy.htm

South Dakota
Online consumer complaint form:
http://atg.sd.gov/Consumers/HandlingComplaints/ConsumerComplaintForm.aspx

Consumer Complaint printable form:
http://atg.sd.gov/LinkClick.aspx?fileticket=v6o56SRFzIo%3d&tabid=413

Tennessee
Online complaint form:
www.tn.gov/consumer/consCompFrm.shtml

Complaint form – printable:
www.tn.gov/sos/forms/ss-6077.pdf

Texas
Charities and Nonprofit – complaints and enforcements:
www.oag.state.tx.us/consumer/charities_complaints.shtml

Charitable trusts complaint form:
www.oag.state.tx.us/consumer/charitycomplaint.pdf

Utah
How to file a complaint with the division including link:
http://consumerprotection.utah.gov/complaints/manual.html

Consumer complaint form:
http://consumerprotection.utah.gov/downloads/complaint_form.pdf

Vermont
How to file a complaint including online link [handled through the Community Assistance Program of the University of Vermont]:
www.uvm.edu/consumer/?Page=complaint.html

Virginia
About the office of consumer affairs:
www.vdacs.virginia.gov/consumers/oca.shtml

Consumer complaint form:
www.vdacs.virginia.gov/forms-pdf/cp/oca/complaint/oca1complaint.pdf

Washington
General information including links to electronic and printable forms:
www.atg.wa.gov/fileacomplaint.aspx

West Virginia
General information about charities:
www.sos.wv.gov/business-licensing/charities/Pages/default.aspx

Complaint form:
www.sos.wv.gov/business-licensing/charities/Documents/charities_complaint.pdf

Wisconsin
Consumer protection how to file a complaint:
www.doj.state.wi.us/dls/ConsProt/cp_complaints.asp

Wyoming
Information and contacts for making a complaint:
http://attorneygeneral.state.wy.us/index.html