Resources

He Said, She Said: Managing Workplace Disputes

In a perfect world every nonprofit employee would be content 100% of the time. Few if any nonprofits live in such a world. This webinar will explore the risks associated with discontent and offer practical suggestions for managing complaints and learning how to respond with finesse and fairness. The session will cover systematic approaches such as … Continued

How to Hire the Staff Your Mission Deserves

By Melanie Lockwood Herman and Arley Turner As the economy continues to rebound from the recent recession, hiring—not downsizing—is the name of the game in nonprofit HR. For leaders that have been in the difficult position of managing layoffs and coping with increased work demands due to vacancies, the availability of funds for new personnel … Continued

We Can Work It Out: Managing Workplace Disputes

By Melanie Lockwood Herman Few things are more frustrating in the workplace than feeling unheard, especially when it comes to sensitive matters such as interpersonal workplace conflicts. And according to a survey conducted by the Society for Human Resource Management, “respectful treatment of all employees at all levels” is the number one contributor to overall … Continued

Lend a Helping Handbook: Employment Policies Worthy of Your Mission

Winter, 2015 By Erin Gloeckner On the first day at a new job, most of us probably arrive wondering things like, “What will it be like to work here?” “What will my role entail?” and “How will I learn everything I need to know in order to do my job?” Whether you are a new … Continued

There’s No Mystery to Your History: Using Background Checks in the Screening Process

Winter, 2015 By Melanie Lockwood Herman “ Many organizations fall prey to the misconception that criminal history background checks are the only effective way to prevent the hiring of an unsuitable employee. ” Most nonprofits use some type of background check to vet potential employees and volunteers. However, the term “background check” is used to … Continued

Buyer’s Remorse

By Melanie Lockwood Herman In a thought-provoking “CEO to CEO” feature article in the September/October 2010 edition of Associations Now magazine, four CEOs were asked: “If you could take back one business decision you’ve made in the last five years, what would it be?” Three of the four answers revealed regret in the area of … Continued