Resources

Why Your Workplace Needs More Sinners, Fewer Saints

Employers and employees might believe that sainthood is the path to success in the workplace, but I disagree. There are seven of the deadly ‘sins’ that our workplaces desperately need.

Risk Lessons from Soccer’s Sidelines

By Eric Henkel I spent a big chunk of time recently as a supportive sideline spectator at a soccer tournament with my kids. They play on two different teams, so there were a lot of games and not much downtime. While sidelined, it occurred to me that like the parents of competing soccer players, risk … Continued

Dueling it Out: Addressing Common Board Conflicts with Confidence

Conflict in a board meeting is often unavoidable, and it isn’t necessarily a bad thing. Opposing board member viewpoints can lead to an increase in productivity, creativity, and new insights if these conflicts are managed thoughtfully. A constructive conflict in the board room is much like a fencing match: a victory is not achieved through … Continued

He Said, She Said: Managing Workplace Disputes

In a perfect world every nonprofit employee would be content 100% of the time. Few if any nonprofits live in such a world. This webinar will explore the risks associated with discontent and offer practical suggestions for managing complaints and learning how to respond with finesse and fairness. The session will cover systematic approaches such as … Continued

Clash of the Nonprofit Titans: Managing Board and CEO Conflicts

By Emily Wilson and Melanie Lockwood Herman Passion and conflict go hand in hand. As heartfelt passion for an organization’s mission is often the selling point that entices people to look for paid and volunteer roles at a nonprofit, it is not surprising that this passion leaves few nonprofit workplaces without conflict. Fortunately for the … Continued

The Dark Side of Leadership

By Melanie Lockwood Herman and Emily Wilson “Sadly, the nonprofit sector is not immune from the harm that destructive leaders leave in their wakes. Destructive leaders are those whose actions cause catastrophic effects on everything from staff morale to workplace safety.” Few nonprofits can thrive or even survive without strong leadership. Yet what happens when … Continued

We Can Work It Out: Managing Workplace Disputes

By Melanie Lockwood Herman Few things are more frustrating in the workplace than feeling unheard, especially when it comes to sensitive matters such as interpersonal workplace conflicts. And according to a survey conducted by the Society for Human Resource Management, “respectful treatment of all employees at all levels” is the number one contributor to overall … Continued

Sensible Risk Resolutions for 2016

January 6, 2016 By Melanie Lockwood Herman Each year, many Americans adopt unrealistic New Year’s resolutions. My first resolution for 2016 was to stop booking business trips that require late evening departures or landings. I was a bit surprised to learn that, according to the Statistic Brain Research Institute, 75% of people who make a … Continued

Avoid World War Y

March 2, 2016 By Emily Wilson As a member of Generation Y, I am well aware of the stereotypes that we face. We were the last generation to be born before the popularization of texting, and the first to experience social media in our youth. We have a unique lens that allows us to understand … Continued

How the Grinch Stole the Workplace

January 22, 2015 By Erin Gloeckner It’s normal to have a cranky day at work, but string together too many cranky days and you might start sounding like the Grinch. You’ve worked with a Grinch before—that employee who makes snide remarks, starts rumors, complains without end, or uses body language and other behaviors to display … Continued

Embrace Radical Thinking to Wrestle Risk

June 3, 2015 By Melanie Lockwood Herman During a staff meeting this week I was reminded of the difficulty of seeing beyond the barrier of past experience. When a member of our team suggested a radical approach to addressing a challenge on our horizon, I immediately offered an example of a prior failed attempt at … Continued

Calling All Factions

By Melanie Lockwood Herman I’m fascinated by research on the human brain, an organ neuroscientist David Eagleman refers to as “three pounds of the most complex material we’ve discovered in the universe.” By luck I happened to catch Tuesday’s edition of the NPR Program “Fresh Air,” which featured an interview with Eagleman. During his interview … Continued

Grievance Procedures and Internal Dispute Resolution

Practical Tips for Resolving Internal Disputes Peaceably The following text is excerpted from Section 3 of NRMC’s book: Taking the High Road: A Guide to Effective and Legal Employment Practices for Nonprofits. Having an internal mechanism for resolving disputes is like wearing a seat belt — the internal restraint can help a nonprofit avoid harm … Continued