2010 Risk Management and Finance Summit for Nonprofits
Sunday to Tuesday,October 10–12, 2010 at the Loews Hotel in Philadelphia
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| Main | Register | Program |
Conference Program
Sunday, October 10
| All Day 12:00–5:30 pm |
Arrival of Conference Attendees Registration and Bookstore — Get a jump start on the SUMMIT by being among the first to register. Peruse the BOOKSTORE and ONLINE TOOLS kiosk to check out the resources available from the Nonprofit Risk Management Center. |
| 2:00–5:00 pm | Exhibit Set up — Representatives from the Summit Corporate Sponsors are invited to set up their booths and displays. |
| 1:00 –2:45 pm | CONCURRENT WORKSHOPS |
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| 2:45 – 3:15 pm | BREAK |
| 3:15 –5:00 pm | CONCURRENT WORKSHOPS |
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| 5:00–6:30 pm | Reception in the Exhibit Area |
Monday, October 11
| 8:00 am–5:00 pm | Conference Registration |
| 8:00–9:00 am | Breakfast and Networking in the Exhibit Area |
| 9:00–10:15 am | Opening Plenary Session“The Prediction Trap”Featuring: Randy Park |
| 10:30–12:00 pm | Concurrent Workshops |
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| Noon–1:15 pm | NETWORKING LUNCH |
| 1:30–3:00 pm | Concurrent Workshops |
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| 3:30–5:00 pm | Concurrent Workshops |
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| 5:00–6:30 pm | Reception in the Exhibit Area |
Tuesday, October 12
| 8:00 –10:30 am | Registration |
| 8:00–9:00 am | Breakfast and Networking in the Exhibit Area |
| 9:00–10:00 am | Plenary Session“Risk Is Not a Four-Letter Word: Avoiding the Bends in Life”Featuring: Kenny Broad, Ph.D. |
| 10:15 — 11:45 am | Concurrent Workshops |
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| 12 noon | Conclusion of 2010 Risk Management & Finance Summit for Nonprofits |
Workshop Descriptions
Risk Management 101
During this boot camp Summit session you’ll be introduced or re-introduced to core risk management principles and practical management strategies and techniques. After our intellectual “warm up” the camp will turn to real-life risk management challenges with the opportunity for active participation. No sit-ups, we promise. Working in small groups we will tackle some of the toughest challenges facing nonprofits today and tap the “wisdom of crowds” to identify practical solutions. The format for this boot camp will be one that you can adapt for use in your own organization.
Insurance Boot Camp
D&O, CGL, professional liability, non-owned auto, business interruption, and crime coverage are just a few examples of insurance policies commonly purchased by nonprofit organizations. Depending on the mission, the environment, and the services provided, a nonprofit’s insurance program takes different forms—there is no one-size-fits-all answer. And the components of an appropriate insurance program change over time as the nonprofit’s programming changes and the organization grows in size or scope. This fast-paced workshop will offer a quick study of key insurance topics, including how to understand an insurance policy and an overview of the policies commonly purchased by nonprofit organizations. You’ll leave this workshop with a clear picture of what to look for in the coverage you purchase, and new insights on the value or gaps in your insurance program.
Top 10 Volunteer Risk Management Challenges
The mega “industry” of volunteer service continues to evolve with every imaginable task assigned to volunteers. Dependence on volunteers arguably grew during the economic downturn as did the motivation to “cut corners” in volunteer screening and supervision in order to get the work done. Attend this fast-paced session to learn about rapidly morphing challenges in managing volunteer-associated risks. The session will include practical suggestions for managing the risks that arise whether a nonprofit deploys a small cadre or vast army of volunteers.
Alternative Risk Financing: What’s New and What You Need to Know
During this workshop a panel of experts will discuss how alternative risk financing has changed over time, the impact of technology in making alternative risk financing more accessible, what we know about market partners, and the availability of diagnostic tools to bring alternative risk financing within reach. Learn what others have discovered through long-standing alternative programs.
Traits of Successful Leaders
Leadership skills are a must for nonprofit managers responsible for risk oversight in their organization. Lessons on the art of leadership can be found in both obvious and not so obvious places. Effective leaders are intentional, precise with language, and action oriented. This session will highlight some very common sense approaches to successful leadership, including references to leadership in nature. This session promises to be different from any other leadership seminar you have attended!
Top 10 Coverage Mistakes and How to Fix Them
When insurance consultants take a close-up look at a nonprofit’s insurance policies it’s not unusual to find a host of errors and potential problems. With policies chock full of legal jargon it’s not surprising that insurance consumers often miss the trouble spots. Attend this session to learn about common coverage mistakes and leave armed with a strategy to uncover the errors and fix what needs fixing in your nonprofit’s insurance program.
Conducting a Fraud Risk Assessment
In its recent Report to the Nation on Occupational Fraud and Abuse, the Association of Certified Fraud Examiners estimates that 7% of organization revenues are lost to fraud. Across all three sectors of our economy, fraud losses amount to a staggering $994 billion annually. Increasing awareness of fraud risk is the first step in preventing losses. Attend this workshop to learn how to undertake a fraud risk assessment that reflects your changing internal and external environments as well as best practices in fraud prevention.
Understanding and Managing Privacy Risk Exposures
Privacy risks arise in various aspects of nonprofit service delivery and operations. From the enrollment of clients or participants to the processing of donor contributions, the collection of confidential information in a nonprofit is commonplace. Scrutiny of the data collection and privacy protection policies of organizations has never been greater. Attend this session to increase your knowledge of privacy exposures and fine tune the skills that are necessary to manage privacy exposures in a holistic fashion. Learn who in your organization must be aware and involved to ensure that what should be private remains that way.
Mission-Forward vs. Safety-Forward Organizations...Are they the same thing?
Nonprofit leaders attending this session will gain an understanding of the intersection between social responsibility and risk management. This workshop explores the concept of a safety-forward organization and how that concept is an essential foundation for your nonprofit’s mission. Relegating risk management to a series of protocols and trainings is just bolt-on risk management. Learn why gaps between protocols and practices are detrimental to your mission and how to transform the culture of your organization and fulfill your social responsibility.
Top 10 Tips for Avoiding Employment Practices Liability
Employment-related claims are a “risk” of doing business by deploying paid personnel. Yet despite what appears to be a growing list of potential bases for claims, nonprofit employers have within their reach the keys to keeping this exposure at a manageable level. Attend this session to practical steps to reduce the potential for claims and create the strongest possible position if the day comes when you face a claim alleging wrongful employment practices.
Effective Risk Communication: Say What?
The pressure on nonprofit leaders to explain their motives and actions to stakeholders has never been greater. Sustainability increasingly depends on the ability to lead through communicating. The discipline of risk communication reminds us of the need to talk about risks and risk response, but simply understanding that imperative is a long way from successful execution. This presentation will offer practical tips to improve the communication of difficult concepts, news, feedback and more. The speaker will offer suggestions for strengthening interpersonal and group communication, listening techniques, overcoming communication apprehension, conducting effective meetings, message analysis and development, vocal and physical delivery, and communicating under pressure.
Appearance Matters: Managing Reputation Risk
What’s in a reputation? According to one source* reputation represents “50% of the median value of a public company.” What about the reputation of a nonprofit that relies on generous, committed individual and institutional donors? Your nonprofit’s “value” in the charitable marketplace may be even more reputation-dependent. Attend this session to explore the intersection between sound risk management and reputation stewardship. Learn what steps and strategies are in order before your reputation is tarnished, in the midst of a crisis, and while the flood waters are receding.
*RIMS 2010 Conference Program, www.rims.org
Nonprofit Law: (Almost) Everything You Need to Know in One Meeting
Attend the "annual meeting" of the board of the Lancaster Opera Singers Troupe (a "LOST" organization) and learn or review the basics about maintaining tax-exempt status, unrelated business income, excess benefit transactions, charitable solicitation, organizational structure, board governance, fiduciary duty and personal liability for board members, indemnification, and a whole lot more. Don Kramer, a Philadelphia lawyer and editor of Don Kramer's Nonprofit Issues(r), will lead a fun discussion and illustrate points with incidents from the "meeting" and real stories from more than 35 years of experience representing nonprofits of all types and sizes.
The 10 Biggest Legal Risks Facing Nonprofit Organizations
During this top 10 session a top-rated speaker from the 2009 Summit will offer a no-nonsense overview of critical legal risks. The presenter, a nationally-known advisor to nonprofits and head of a large legal practice group dedicated to serving nonprofits, will offer practical tips for how to deal with and resolve complex issues that expose your nonprofit to liability. You'll have ample opportunity to ask questions and get understandable, practical answers to the legal questions that prevent you from sleeping soundly.
ERM Lessons and Tools
“Enterprise Risk Management” sounds expensive, time-consuming, out of reach and even a bit technical. Yet according to author Michael Power, ERM “…should be understood as referring to any broadly based conception of risk management…It signifies any aspiration for a form of risk management practice which is all encompassing in scope, business-focused, and is suggestive of a bird’s eye view of organizational life.” Attend this informal but informative roundtable to share your experiences, success stories and questions. The facilitator will begin with a survey of ERM lessons and tools and continue by leading a discussion of how ERM can be brought to life (without exhausting available resources) in a nonprofit.
Policy Development Boot Camp
Creating safety, HR and governance policies for a nonprofit is as simple as using one of the world’s most popular search engines, right? Leaders of nonprofits saddled with overly complex, poorly written and unsuitable policies might beg to differ. This hands-on workshop will explore a more effective process for creating custom policies that actually work. The session facilitator will discuss the need to ask stakeholders what they think before telling them what you think, and the importance of standing in the shoes of the people who must comply with your policies. Attendees will also learn how to use free and affordable policy development resources.
Inspired Governance
The subject of “good governance” has garnered great attention and interest from the boards of the largest publicly traded corporations to small, mid-sized and large nonprofits, not to mention the regulatory agencies that exercise oversight authority. Yet in many cases the board and staff’s understanding of what constitutes “good governance” is too narrowly focused on the importance of having a handful of policies in place. Attend this fast-paced session led by the Center’s executive director to explore a new interpretation of what it means to govern effectively. This session will explore “hallmarks” of effective governance and offer practical examples that can be adapted to suit the needs of even the most “unique” organization.
Top 10 Partnership and Collaboration Risks
Few seasoned nonprofit leaders shy away from mutually-beneficial partnerships. Yet things don’t always work out the way that we intend or hope they will. Attend this top 10 session to hear wisdom from a panel with deep experience in nonprofit public relations and partnering mishaps. You’ll learn what “not to do” and in the process pick up valuable tips to steer your collaborations into calm waters.
Family Matters: Managing Parent/Affiliate Relations and Risk
What’s harder? Operating as an affiliate of a national or international organization that has adopted a web of changing rules and costly compliance requirements, or operating as a national organization that seeks to support its affiliates while ensuring appropriate protection of the national brand? Parties on both sides of the aisle encounter risks related to the parent/affiliate relationship. Recognizing and addressing these risks openly is the first step in keeping parent/affiliate disputes and discord to a minimum. Attend this workshop to hear practical strategies and insights from experienced leaders on both sides.
Social Media Risks
Attend this workshop to learn about the risks and legal exposures associated with the use of Web 2.0 applications and social media tools, including blogs, wikis, audio and video postings, and virtual trade shows. Learn how to advance your mission while protecting it from assault by creating clear guidelines, click-wrap licenses, user requirements and more. Learn about common mistakes and how to avoid them. Find out how indemnification and insurance provisions should be applied to allocate risk appropriately. Covered topic areas will include defamation, harassment and other accusations of bad behavior; copyright and trademark protection and infringement, including fair use; privacy issues; antitrust concerns; and employment-related issues, among others.
Business Interruption Boot Camp
This boot camp session will explore the myths and realities of business interruption coverage. Learn from seasoned practitioners what you need to know and do to recover under a business interruption policy as well as how long you can expect to wait for that “check in the mail.” If you currently purchase this coverage for your nonprofit and can imagine any number of potential interruptions of normal operations, you won’t want to miss the opportunity to find out how to increase the odds that your coverage investment will pay off if, and when you need it.
Money Matters: Top 10 Financial Risk Management Challenges
The regulatory spotlight on fiscal oversight and finance-related risks has caused some leaders to sweat more than usual. This top 10 session will explore some of the recurring and evolving financial risk management challenges facing nonprofits across the sector. Learn what your organization can and should do to keep cool in a challenging environment. Topics that will be covered in this session include: the dilemma of operating reserves; the board’s role in fiscal oversight; unmasking conflicts of interest; and more. Expectations and interest in fiscal transparency and close scrutiny continue to grow: are you ready for your close-up?
On the Go: Managing Transportation and Fleet Risks
Nonprofit organizations often provide transportation services as an adjunct to recreation programs or social or educational services delivery. Others offer transportation as a core function. Whether the hiring of drivers and purchase or use of vehicles are reflected in a long-range plan or exemplify “organic” growth, when you’ve got vehicles and drivers, you’ve got transportation risk. This workshop will explore proven strategies for keeping your transportation exposures off the shoulder and back in the line of traffic.
Culture of Safety: Who, What, How and Why Now
It is well known that a true culture of safety cannot be accomplished without the support from top leaders in the organization; however, the ultimate culture is determined by the day to day buy in of the front line supervisors, direct care employees and the clients and participants themselves. This presentation will look at the over reliance on
having the best tools of the trade, and offer practical strategies on how to persuade key staff to bring your policies and strategies to life.
Top 10 Client Protection Principles
Serving vulnerable clients young and old, has its own set of unique risks and nonprofit organizations that provide services to them have a responsibility to minimize the risk of harm. Every organization that has potential exposure can be a model of preparedness. Learn about managing the risks associated with serving a vulnerable client population and join Mark Chopko as he explores policy development, training, screening, client and staff education, crisis response, crisis communication, learning from loss and more.
Making Risk Management Part of Your Y*
By using a team approach every YMCA can create a culture of safety that inspires the entire organization. Attend this workshop to learn how to ensure participation at all levels while strengthening your overall risk management program.
*This workshop is part of a special two-part series for leaders of YMCAs.
Youth Protection for Ys: Reviewing and Renewing Our Commitment to Youth*
YMCA networks in Massachusetts and New Jersey have recently come together to recommit and update their youth protection practices in order to effectively prevent child abuse. Best practices in youth protection will help your Y manage the risks associated with caring for children and youth work. Attend this workshop to learn more about the work in neighbor states and how you can apply the lessons learned and new strategies at your Y.
*This workshop is part of a special two-part series for YMCAs.
Health Care Reform and Your Nonprofit: What You Need to Know Now
Attend this workshop to learn the five steps your nonprofit should take in the wake of health care reform. The speaker will review and discuss important mandates that will affect nonprofit employers and employees, annual dollar limits, Grandfather plans, case studies showing the financial aspects and liability associated with compliance, and so much more!
Certificate Program for Agent and Broker Specialists
This new conference feature is a one-day educational program for agents and brokers who specialize in serving nonprofits. The program will begin with a workshop covering “what you need to know about nonprofits” and continue with an intensive, two-part coverage clinic focusing on nonprofit risks. The sessions in this Certificate Program will go beyond the basics and delve into the nuances of serving nonprofits effectively. Participants in the program will earn
two (2) CE credits. Note: approval is pending in 50 states.
Part 1 — During the first hour of the Certificate Program you’ll dive into the world of nonprofit organizations, with an introduction to the most diverse sector in the economy and the opportunity to take a peek under the “hood” of typical organizations. Find out what you need to know to meet the service needs of your nonprofit clients. You’ll also learn what distinguishes “well-run” organizations from the rest according to nonprofit watchdog and other oversight and advisory groups. This segment will conclude with a thirty-minute presentation on coverages for nonprofits, which continues after lunch during “Part 2.”
Part 2 — During part two of the program, attendees will participate in a discussion of the coverage wants and needs of nonprofit organizations, including agencies serving vulnerable clients, social service programs, educational institutions and more. This intensive coverage clinic will be a valuable refresher for experienced agents and brokers and offer many “ah ha” moments for those who are still getting their sea legs in the nonprofit world.
Part 3 — “WNRMC Insurance Talk Radio …find the answer here” During the final segment in the program a panel of experts will field calls from listeners in a virtual radio show format. You can anticipate questions on the risks and exposures of nonprofits as well answers to coverage challenges and dilemmas. Expected outcomes include helping participants acquire an understanding of important coverage issues and limitations for the nonprofits they serve.