These questions identify issues that should be addressed so that your community-serving organization can face adversity and continue to deliver its services.

• Is your organization prepared to continue serving your community even if normal business operations were interrupted?
• Has your organization developed and internally distributed the policies and procedures that need to be enacted in the event of a business interruption?
• Does your organization understand the difference between business continuity planning, disaster recovery, and crisis management?
• What types of backup processes does your organization use for vital data, records, and documents?