Chicago, ILSeptember 21-23, 2014 Countdown to SummitThis 2.5 day conference is ideal for nonprofit leaders who want to broaden their perspective on risk, learn practical strategies for identifying and managing risk, and bring risk resources and know-how back to their mission-driven organizations. If you're interested in positioning the risk management function to truly fortify your mission and navigate around or through the "what ifs" of the nonprofit world, you won't want to miss this event. Program Schedule Location Member and Sponsor Discount A registration discount is available for registrants whose organizations are Affiliate Members, or customers of Corporate Sustainers. Click here to see the list of organizations whose members or customers are eligible for the discount. 501c Agencies Trust ability beyond Alliance for Nonprofit Excellence Alliant Insurance Services, Inc. American Jewish World Service American Mensa Ltd ANCOR (American Network of Community Options and Resources) Arkansas Nonprofit Alliance Arthur J. Gallagher & Co. And our Group of Companies Association for Energy Affordability, Inc. Austin Community College Center for Community Based & Nonprofit Organizations Baker, Romero & Associates Berkley Public Entity Managers Beyond Z Bridge House Corporation California Association of Nonprofits CapSpecialty Insurance Career Opportunities Development, Inc. Catholic Charities Community Services Catholic Charities of Los Angeles, Inc. Cato & Cato LLP Center for Nonprofit Stewardship Chubb Group of Insurance Companies Communities In Schools Community Action Partnership Council Services Plus, Inc. Edtec Central, LLC Every Citizen Has Opportunities, Inc. (ECHO) First Nonprofit Group Florida Nonprofit Alliance Frisco Family Services Girl Scouts of Greater Atlanta, Inc. Great American Insurance Group GROW Associates, Inc Gulf Coast Community Foundation Gulf Coast Social Services Harleysville Insurance Health Care For All Helping Hand Center Hillel: The Foundation for Jewish Campus Life HMS School for Children with Cerebral Palsy Housing Authority Insurance Group, Inc. Independent Living Services International Planned Parenthood Federation - WHR Ipso Facto Theatricals J. Craig & Page T. Smith Scholarships Foundation, Inc. Kaiser Family Foundation Kentucky Nonprofit Network Land Trust Alliance Lindsay Insurance Group, Inc. Loudoun Human Services Network Maine Association of Nonprofits Maryland Nonprofits Michigan Nonprofit Association Munich Reinsurance America, Inc. N.C. Center for Nonprofits n4a National MS Society Nonprofit Risk Services, Inc. Pennsylvania Association of Nonprofit Organizations Pennsylvania School Boards Association Philadelphia Insurance Companies Providence Academy PSA Insurance & Financial Services Purchase Day Camp Riverport Insurance Company Speech and Language Development Center Sunshine TD&T CPAs and Advisors, P.C. Texas Association of Nonprofit Organizations The Association of Junior Leagues International, Inc. The Flea Theater The Ford Family Foundation The Miller Group The Nature Conservancy The Salk Institute The Salvation Army, National Corporation United Community Ministries United States Breastfeeding Committee, Inc. United States Liability Insurance Group US Olympic Committee YMCA of the USA YWCA USA Risk in the Nonprofit Sector: Not Funny Featuring: Greg Schwem (Bio)We dare you not to laugh at the Opening Plenary Session for the 2014 Risk Summit! This year's conference will begin with the comedic musings of Greg Schwem. Let's face it, although the work of a risk manager isn't supposed to be funny, when risk leaders in a nonprofit take themselves too seriously, only the mission suffers. On second thought, your co-workers probably suffer as well. Sit back, relax and give youself permission to be entertained. Given the serious topics following the plenary and the weighty expectations that come with your mission, we think you deserve it. Greg SchwemThe kick off plenary address at the 2014 Risk Summit will be delivered by standup comedian and syndicated humor columnist, Greg Schwem. Greg is known for his observations on topics such as social network overload, never-ending conference calls, “frequently” asked questions, text messaging addiction and home office workers: issues near and dear to the hearts of nonprofit risk managers! Greg is a graduate of Northwestern University's Medill School of Journalism and a former NBC television reporter. Since making the leap to comedy, he has logged numerous appearances on Comedy Central and shared the concert stage with the likes of Celine Dion and Jay Leno. He can be heard regularly on SIRIUS Radio and writes a weekly syndicated humor column for Tribune Media Services. Greg also is the author of Text Me If You’re Breathing: Observations, Frustrations and Life Lessons From a Low-Tech Dad. And yes, those are his kids on the cover. Rock On: Managing Risk and Reward on Tour and in Life Featuring: Kenny Aronoff (Bio) This year's Risk Summit will feature an unforgettable presentation and performance by renown drummer, Kenny Aronoff. If you watched this year's Grammy Awards, or the "The Night That Changed America: A Grammy Salute to The Beatles," you've witnessed the extraordinary talent of our speaker, from a distance. Now's your chance to see and experience the talent of this rock icon up close. Kenny Aronoff Kenny Aronoff is one of the world’s most influential and in-demand drummers. During his incredible career, Aronoff has performed and worked with many iconic musicians, including: John Mellencamp, Elton John, Bob Seger, Bob Dylan, Jon Bon Jovi, Willie Nelson, B.B. King, Mick Jagger, Ray Charles, Lynyrd Skynyrd, Smashing Pumpkins, and the Rolling Stones. He's also played on more than 30 Grammy-nominated recordings. Growing up in Massachusetts, Kenny joined his first band at age ten. A self-taught drummer, he played in local bands throughout junior high and high school. At 16, he decided to focus on classical music and began to study seriously with members of the Boston Symphony Orchestra, including world-renowned tympanist Vic Firth. In 1980 he joined the John Mellencamp band, recording 10 albums and touring with Mellencamp over a 17-year period. In the mid-80s, Kenny began to develop an enormously successful career as a studio musician. Today he’s among the world’s most in-demand session drummers, having played on hundreds of records. From 1993 to 1997, he was Associate Professor of Percussion at Indiana University. Whether it’s recording, touring, drum clinics or his instructional DVDs and books, Kenny brings tremendous drive, enthusiasm and creativity to everything he does. To read more about Risk Summit speaker Kenny Aronoff, visit Kenny's official webpage:http://kennyaronoff.com. Summit Sponsors The conference would not be possible without generous support from our sponsors. The following companies are Corporate Sponsors of the 2014 Risk Summit: Berkley Public Entity Managers Harleysville Insurance 501c Agencies Trust Great American Insurance Group Chubb Group of Insurance Companies Munich Reinsurance America, Inc. Philadelphia Insurance Companies Riverport Insurance Company Arthur J. Gallagher & Co. And our Group of Companies First Nonprofit GroupAn AmTrust Financial Company United States Liability Insurance Group Hanover Insurance Group, Inc. SureID Trust Network To inquire about Corporate Sponsor or Corporate Sustainer status, contact Kay Nakamura at (202) 785-3891 or Kay@nonprofitrisk.org. Who Attends the Risk Summit? CEOs, CFOs, COOs, Finance Directors, Directors of Human Resources, General Counsel and other senior staff from best in class nonprofits Professional Risk Managers / Directors of Risk Management / Directors of Risk and Compliance / Directors of Risk & Quality from nonprofits and public entities Insurance professionals serving nonprofits, associations and religious organizations Professional advisors and consultants serving nonprofits, including lawyers, CPAs, management consultants and more. Conference Tracks Classics The Classics series features workshops focused around core competencies in risk management. These sessions are ideal for new risk champions as well as leaders seeking to refresh their skills and knowledge. The sessions in this track cover a wide spectrum of risk issues, from crisis management to managing reputation risk. New Wave The New Wave series features workshops on evolving risk issues. If you’re comfortable with new sounds and rhythms, plan to attend sessions from this “genre.” New Wave workshops offer the opportunity to learn “what’s new” in risk management and ways to approach risk when it’s impossible to fully understand the components of an emerging threat or opportunity. Risk Remix The Risk Remix workshops are designed for leaders who recognize that teamwork is essential to effective risk management. Attend sessions in this genre if you are responsible for forming or leading risk teams, reporting to oversight bodies, or if you're looking for a modern, inspired approach to the perennial risk challenges facing your nonprofit. Workshop Descriptions Best Practices for Controlling Workers Comp Costs Spending more than you should for workers comp coverage? Attend this roundtable to learn and discuss ways to reduce WC costs, from pricing considerations and loss control to return to work and claims management. Business Continuity Planning: What You May Not Know But Need To Is your nonprofit prepared to cope with and survive a serious disruption to "normal" operations? More than ever before, business continuity planning is a core business practice and key to fortifying a nonprofit mission for the unexpected. Attend this workshop to explore business continuity fundamentals and the role of business continuity planning in a nonprofit organization. Learn best practice strategies for developing, maintaining and testing a comprehensive business continuity plan. Conducting Workplace Investigations The risk of alleged misconduct by an employee, volunteer or participant is ever-present in a nonprofit. Which means that every organization must be prepared to conduct timely, ethical and sensitive workplace investigations. Attend this workshop to learn what's new and what's best in planning and conducting workplace investigations in the wake of disturbing allegations of wrongdoing. Find out what you need to do to keep your mission at the forefront while dealing with frustration, anger and legal risk. Crisis Management Fundamentals in a World of Uncertainty: Are You Ready for a Zombie Apocalypse? The threat of a zombie apocalypse might be far-fetched, but a poorly managed crisis could be the apocalypse for your nonprofit. Resolve to keep your reputation, mission and mission-critical services intact with what you learn during this workshop. Gain the know-how to create a figurative crisis bunker for your nonprofit, including a crisis management plan and emergency response-ready staff team. Learn the secret to selecting a confident spokesperson to represent your nonprofit, and find out how to respond effectively and compassionately during and after a crisis event. After this workshop, you’ll feel confident in handling any crisis; maybe even a zombie attack. Culture Trumps Strategy: How to Avoid the Traps that Sink Risk Management The best laid plans are nothing but wishes and dreams when the culture of an organization is corrosive or resistant to sound risk management. From an autocratic culture with one decision-maker to a "shoot the messenger" that keeps bad news underground, an unhealthy culture can kill even the best risk management plans. This workshop will explore four common culture traps that jeopardize risk management and the steps and strategies necessary to evolve your culture to one that embraces, endorses and advances your risk management goals. D&O Trends and Risk Strategies Did you know that non-employment related D&O claims are on the rise? According to leading insurers of nonprofits, the types of claims filed under nonprofit Directors' and Officers' liability policies in recent years are different from the claim patterns of prior decades. Not long ago, virtually all D&O claims filed by nonprofits involved alleged "wrongful employment practices." Attend this workshop to learn about activities that give rise to D&O claims, and what your leadership can and must to to reduce the likelihood and potential severity of these claims. Demystifying Cyber Liability: Insight from Cyber Seers Have you noticed that the news is filled with stories of corporate and nonprofit data breaches? Did you know that if you store the personal information of employees, clients, or donors, you are responsible for keeping that data private? Every organization that stores personal data could benefit from the protection of a cyber liability policy, and from policy perks such as risk management services and “breach coaches” who can help you navigate any cyber crisis. Attend this workshop to hear from our panel of cyber liability experts – an insurance carrier, a broker, a lawyer, and a vendor of identity protection and response services – as they assess the growing need for this coverage. Panelists will share their thoughts on how to reduce cyber liability exposures and how to mitigate the damage to your organization in the event of a breach. ERM: Is Your Nonprofit Ready? What does the term Enterprise Risk Management mean to you? To what degree are nonprofit leaders embracing the principles of ERM? During the past 10 years, the Nonprofit Risk Management Center has partnered with a number of large, complex nonprofits to enhance their practices for managing enterprise risks. What we've learned is that nonprofit leaders continue to define the term differently, and that's okay. Join ERM thought leaders from two large, prominent organizations to learn how each embarked on an ERM journey, what they learned in the process, the biggest challenges they faced, and the advice they have for others interested in how ERM can be a powerful tool to advance a charitable mission. Ethics and Risk Management: Practical Dilemmas and Proven Strategies Is the expectation that employees and volunteers will adhere to high ethical conduct part of the "musical score" in your risk management program? Are ethical lapses highly unlikely or a reputation risk waiting to happen? Attend this workshop to discuss the intersection of ethics and risk management, and learn how best-in-class nonprofits have approached the need to detect and manage ethics issues before they hit the front page. Fiscal Oversight: Inspire the Entire Board to Love Finance Most nonprofit board members acknowledge responsibility for fiscal oversight, but wrongly believe this responsibility is transferred to the finance and audit committee, leaving members "here for the mission" off the hook. The truth couldn't be any further from this assumption. This session begins by explaining why the entire board must be engaged in fiscal oversight, and continues with practical and proven ways to engage even the most reluctant governing team. You'll learn ways to present good and bad news without causing eyes to close or glaze over. And most importantly, you'll learn how to help any board discharge its critical responsibility for fiscal oversight. Getting and Giving References Safely and Effectively The risk team at the Nonprofit Risk Management Center believes that reference checking is the single most important, but most-often skipped staff screening technique. Attend this workshop to learn the art of getting helpful, complete and truthful references from former employers. You'll also learn how your nonprofit can give references without exposing your mission and assets to undue legal risk. How to Form and Manage a Best-in Class Risk Management Committee Engaging diverse perspectives is key to successful, mission-advancing risk management in a nonprofit. Risk management committees can be an invaluable asset in any program. And while building and sustaining the momentum of an effective committee isn't rocket science, it's far from child's play. Attend this workshop to learn how to form, motivate and sustain a staff-led risk management committee and also the subtle differences between the purpose and work of staff versus board-led risk committees. HR Risk Mash-Up Today's nonprofit workplace looks alot different from the workplace of yesteryear. Telecommuting has become common practice, flex-time is the norm, tech-savvy is no longer optional, and staff teams often include workers from three or four generations. What are the critical, evolving risks that expose today's employer to liability? What legal and other risks arise in a state-of-the-art workplace? This workshop will explore a wide array of serious people-related risks that require careful attention and thoughtful action. Insurance 101 If you feel overwhelmed when you receive a coverage proposal from your broker and need an antacid when your bound policies arrive, this workshop will increase your confidence as a buyer of commercial coverage for a nonprofit. The responsibility to secure appropriate coverage is a big one; this session offers practical guidance you’ll be able to use throughout the buying process. Topics that will be discussed include: the major categories and types of insurance typically purchased by nonprofits, how to read and understand an insurance policy, and an overview of key players in the world of commercial insurance. Insurance 201: What's New and What's Next This workshop is designed for leaders who are experienced managers of an insurance portfolio. In addition to exploring "what's new" in the world of commercial coverage for nonprofits, this workshop will explore the evolving role of an insurance professional, and nuances in program structure and marketing. Some of the questions that will be answered include: what are the pros and cons of insuring the components (e.g., affiliates, subsidiaries, field offices) of a complex nonprofit under a single insurance program versus insuring these components separately? what's changing and relevant in the world of captives and pools? What considerations are key in selecting between traditional and alternative market options? what are the most common mistakes made in large insurance portfolios, and how can I avoid them? Insurance Marketplace 2014: Research Findings from a Survey of Carriers and Service Providers Attend this session to hear and discuss the results of a summer survey on market conditions, challenges and risk appetite by carriers and nonprofits conducted by Arthur J. Gallagher’s Religious & Nonprofit Practice. Also included will be an overview of preferred strategies for landing better terms & conditions, including group programs trends. Data is key to better intelligence about insurance buying. Join the presenters to discuss how to use fresh information to evolve and strengthen risk financing at your nonprofit. Liability Risk and Your Nonprofit If you've ever wondered, "could we be liable if we do that?" you'll want to make certain this fundamentals session is on your conference schedule. Taught by an experienced attorney whose clients are nonprofits, we promise that this jargon-free workshop will not only explain the fundamentals of legal liability but also boost your confidence about the legal exposures facing your nonprofit. Special topics that will be covered include: key terms in the world of liability risk, including negligence, gross negligence and more 4 ways to defend yourself - it's child's play vulnerable clientele: providing appropriate care without exposing your nonprofit to undue risk Lions and Tigers and Bears, Oh My! There are frightening threats in the HR world that few know as well as the man from Kansas. Jim Clay, President of The Miller Group, will be on hand to discuss the regulatory issues that threaten HR professionals on a daily basis. Join Jim for a fast-paced conversation about the compliance requirements that add headache and heartache to your job. Topics for discussion include 5500s, Wrap Documents, Required Notices and Disclosures, Fiduciary Responsibilities, ACA and HIPAA. Follow the yellow brick road to join Jim for an entertaining breakfast conversation. Maltreatment and Bullying: How to Manage the Risk Maltreatment, bullying and other forms of abuse present a risk to many organizations. Attend this roundtable to learn how to reduce and avoid this risk. Help your organization create and maintain a culture of respect. Nonprofit Mergers: When 1+1 = Trouble Research on corporate mergers reveals that more than 90% of mergers lead to litigation. Yet many nonprofit mergers are inspired by financial challenges facing one of the merger partners. After a complicated deal has been "inked," most nonprofits don’t have the time, energy or financial resources to fight a legal battle. Attend this workshop to learn how to anticipate and balance merger risk and reward. Risk Oversight: Equipping and Engaging Your Board Trying to get your board focused on strategic issues? Risk oversight is an ideal way to focus board discussion and action on the direction the nonprofit is headed. This workshop explores the responsibility of a nonprofit board for risk oversight. Learn what the term "risk oversight" means and how it intersects with the board's legal and fiduciary responsibilities. Join respected risk management thought leaders for a close-up look at several risk oversight frameworks, and explore how to integrate a risk oversight capability into the work of your board. Social Media and the Law The use of social networking sites to promote a nonprofit’s mission and programs has exploded. Yet many leaders remain naïve about the legal risks that arise when employees blog, tweet, post and even conduct research using social media sources. Attend this workshop to learn about the top four legal risks associated with social media, and practical strategies to minimize the chance your nonprofit will be face the unpleasant surprise of a costly and mission-draining legal mess. Sold! Achieving Authentic Employee Buy-In We’ve all seen the glazed expression on the face of a co-worker (or chapter leader) who’s just learned about a new risk management policy or requirement. And while it’s generally easy to persuade another human being to sign to acknowledge receipt of the new policy, is that signature evidence of actual buy-in? This workshop will explore ways to inspire buy-in and understanding of the “why” as well as the “what” behind your risk policies. Using a case study from the world of transportation risk, the presenter will outline an approach you can customize and adapt to inspire true commitment to the policies that keep your mission safe. Spinning the Dial to Real: Identifying and Tackling Financial and Compliance Risk Join Not-for-Profit Audit Partners from Crowe Horwath LLP, Cynthia Pierce and Brian Zygmunt as they discuss not-for-profit risk through an auditor’s eye. Focusing on key issues raised in the AICPA’s most recent Not-for-Profit Risk Alert, this session will emphasize the financial and compliance related risks currently impacting not-for-profit organizations and how they see clients in the nonprofit sector addressing these challenges. Topics discussed will include economic and industry developments, legislative and regulatory issues and financial reporting matters. Staff Screening Remix Is your staff screening process in need of a make-over? Have you been soliciting and evaluating candidates for paid and volunteer positions the same way for as long as you can recall? If so, you won’t want to miss this session exploring innovations and new legal risks in staff screening. Learn how to remix your approach so that it helps you effectively evaluate applicants for critical positions in your nonprofit. Top 10 Legal Risks Facing Nonprofits The risk of a legal claim is the constant companion of every ambitious nonprofit mission. This session explores the most troubling and poorly understood or managed legal risks facing nonprofits today. If you've ever lost sleep due to concern about the risk of a lawsuit, you won't want to miss this conference workshop. Use Your Head, But Not That Way! An emerging area of concern for nonprofits is the harm and legal consequences of concussions. This exposure is one faced by a growing number of youth sports organizations, as well as schools, community centers and at-risk youth organizations. This roundtable offers an opportunity to review the basics, Return to Play laws, and the duties that arise from evolving legal and stakeholder expectations. Learn how to protect your mission and the children and teens you serve. Using Psychometric Testing to Understand Risk Perceptions and Attitudes Understanding underlying risk perceptions and attitudes is key to designing an effective risk management program in a nonprofit. Attend this workshop to learn how to use psychometric testing to surface perceptions and better understand hidden attitudinal and organizational bottlenecks in your risk management program. Not only can these tests be used to determine the susceptibility of risks in a nonprofit, they can also help you assess organizational health and readiness for a deeper commitment to risk management. We're Sponsoring What?! Five Steps to Take Before You Approve a Special Event Nonprofits sponsor special events to attract new donors, raise awareness about important issues and to promote their causes. By their nature, special events--such as carnivals, fairs, parades, races and concerts--present unusual risks to the sponsor, including litigation as well as loss of property, interruption in services and harm to the nonprofit's reputation. Attend this roundtable for a practical, fact-based discussion about risk assessment and identification related to special events. The recent accidents involving inflatable equipment (bounce rides) will also be reviewed. Youth Protection: The Next Wave Basic youth protection strategies are in place at most brand name nonprofits as well as those that have experienced or come dangerously close to expensive legal claims or public allegations of misconduct. If your nonprofit was an early adopter, don't think you can rest easy and assume you've been there and done that. Attend this workshop to hear about lessons-learned and case studies from a variety of different program models. Learn about trends, emerging issues, and new resources.