The Nonprofit Risk Management Center is located in historic Leesburg, Virginia. Our offices are 13 miles from Washington’s Dulles Airport and 32 miles from downtown Washington, DC. Our address is: Nonprofit Risk Management Center, 204 South King Street, Leesburg, VA 20175. Our telephone is: (703) 777-3504 or (202) 785-3891.
Melanie Lockwood Herman, Executive Director
In a world that is fraught with danger, it is comforting to know that Melanie Lockwood Herman is holding on tight to the handlebars of the Nonprofit Risk Management Center. The Center provides training, technical assistance and informational resources to help nonprofits take a practical approach to managing risk so that they can fulfill their missions and stay out of trouble.
A prolific author of a more than a dozen comprehensive (and comprehensible!) guides on various risk management topics, Melanie has delivered countless workshops, seminars, and keynote presentations for organizations simply unwilling to leave success to chance. Melanie earned a Bachelor of Arts Degree in Urban Affairs from American University (Washington, DC) and a Juris Doctor from George Mason University (Arlington, VA). She is a member of the District of Columbia Bar Association.
On August 1, 2013, Melanie was named to The NonProfit Times Power & Influence Top 50, the 16th annual “celebration of the executives moving and shaping the nonprofit world.” This is Melanie’s fifth appearance on the list: she was first recognized in 2007, and then again in 2008, 2011 and 2012.
Melanie is the former chair of the Legal Section Council of ASAE/The Center for Association Leadership, and during 2010-2013 she served on the Not-for-Profit Advisory Committee (NAC) of the Financial Accounting Standards Board (www.fasb.org).
A calculated risk taker, Melanie loves raw fish, scalding coffee, and riding her 2009 Buell Blast, 1964 Norton Electra or 1970 BSA Bantam motorcycles (she always wears her helmet). She also embraces risk by serving on three nonprofit boards. To be on the safe side, she is a certified lay speaker for the United Methodist Church.
Upcoming Speaking Engagements
- July 31, 2014—“Finance Superheroes: Engaging Nonprofit Staff & Leaders in Fiscal Awareness,” Maine Association of Nonprofits, Webinar
- August 21, 2014—“Learn to Embrace Risk: Risk Assessment Strategies, and Online Tools,” Community Action Partnership, Washington, DC
- September 17, 2014—“ERM Trends and Insights,” Compliance Networking Group, Chicago, IL
- September 24 - 25, 2014—“Top 10 Risks Facing Nonprofit Organizations (keynote)," "Fiscal Oversight: Who, What and How," "Top 10 HR Risks," "Fortified Leadership: Building a Strong and Effective Team",” Region II Finance, Human Resource & Management Conference, Community Action Partnership, Mahwah, NJ
- October 3, 2014—“Great Governance, Financial Health and Your Mission: Perfect Harmony or Perfect Storm? (keynote)," and Fraud Prevention,” 2014 Nonprofit Finance Conference, Maine Association of Nonprofits, Portland, ME
Erin Gloeckner, Project Manager
As project manager, Erin supports consulting projects, writes articles on myriad risk topics, and works every day to establish personal connections with Center clients and members. She has a special interest in organizational culture and enjoys working on projects that help bridge the gaps between boards, management, and staff. After all, risk management is a team affair!
Erin is a Master’s student in public health at Virginia Tech where she previously earned a B.A. in communication. During her first year of graduate school, Erin taught public speaking classes as a teaching assistant for the Department of Communication. In the upcoming academic year, she will produce programs and events for VT alumni with the Office for Diversity & Inclusion. Erin will also be doing graduate fieldwork for the Virginia Department of Health, where she will assist in creating and implementing a marketing plan for the local health district.
Aside from pursuing her professional and academic goals, Erin is devoted to her year-old puppy, Hugo, who can often be found at the Center supporting ‘team development.’ Erin also loves to paint, cook, and mark off items on her bucket list. So far she has been skydiving, played with baby tigers, and even danced in Trinidad & Tobago's 2013 Carnival. Erin aspires to continue taking bold risks that offer her a big ROI, such as writing a children's book, adopting a child, and helping great nonprofits achieve their missions.
Kay Nakamura, Director of Client Solutions
As Director of Client Solutions, Kay is our go-to staff member for the array of products and services offered at the Center. Finding solutions makes her day. With a career in customer support, Kay can help your nonprofit find fit-to-suit tools and resources that will help you recognize, evaluate and manage the risks your nonprofit faces.
Kay earned a Bachelor of Business Administration, with a Finance Concentration, from Saint Mary’s College (Notre Dame, Indiana) and a Master’s of Business Administration, with a Marketing Concentration, from the University of New Mexico. She has directed consumer projects across several industries and understands operational as well as program risks. Volunteering has been a big part of Kay’s life as well. She has chaired nonprofit fund raisers, fêtes, and galas, and has been an enthusiastic volunteer at nonprofits in the U.S. and overseas.
A fan of both fine cuisine and travel, Kay maps her next journey based on local specialties. One of her favorite delights is sampling spicy foods, particularly from Asia and the Southwestern United States. She has bravely tried many unusual dishes over the years, and always has a glass of milk nearby! She recognizes that the reward of tasty, spicy food comes with a bit of risk. Her personal mantra is, “Make sure you have a backup plan!”
Alaina Rashid, Program Assistant / Summer Intern
Alaina is a rising high school Senior at Foxcroft School. Her passions are Foreign Languages and Communication/Social/New Media. She is studying several languages including French, Spanish and Arabic and she also speaks Hindi and Urdu. She hopes to combine these skills with a degree in Communications and eventually work for an international nonprofit. Alaina loves to travel and has just completed a study abroad program in Spain and France. In addition to traveling all over the U.S., Canada and Western Europe she has traveled extensively throughout South East Asia and the Middle East. In her free time, Alaina enjoys dancing; her favorite styles are hip-hop and Bollywood. Alaina’s parents are entrepreneurs, and so she has been exposed to many aspects of risk-taking in the business world! She enjoys helping her parents assess the potential ROI and the downside risks of new business ventures. These experiences have led her to value risk management as key to success in business and life. Alaina is looking forward to supporting the Center’s mission this Summer, and gaining invaluable experience and exposure to best in class U.S. and international nonprofits.
Arley Turner, Project Manager
As project manager, Arley writes engaging content, supports consulting projects, and fields inquiries from Center clients and members. She also creates educational materials and helps develop custom cloud applications. She enjoys working with the diverse array of organizations served by the Center, and is inspired by the mission and work of nonprofits.
Arley graduated from Furman University (Greenville, SC) in May of 2013 with a B.A. in Communication Studies. During her time at Furman, Arley was involved with several on-campus organizations and held numerous leadership positions. As Vice President of her sorority, she led meetings and organized presentations. Arley also worked in the admissions office and assisted with campus visits and tours. When she wasn’t busy with on-campus volunteer activities, Arley interned at a local communications firm, DNA Creative Communications, which supports the communications needs of small nonprofits.
Always ready for a new adventure or experience, Arley brings an eclectic mix of interests and activities to the Center, from painting, traveling the world, to watching football with her dog. Arley is always willing to take a risk to show support for the Denver Broncos. She has been known to wear Denver apparel into opponents’ stadiums (but only with friends and family by her side). Although she’s a staunch fan, she also understands the importance of a good support system!
Lexie Williams, Program Assistant / Summer Intern
Lexie is a rising high school Junior at Foxcroft School. Her activities there include serving as a lead campus tour guide, Model United Nations member, and as a board member of the school’s literary magazine. Her favorite class is English, and she is especially passionate about creative writing. Lexie hopes to pursue her interests in writing and psychology in the years ahead. In her free time, she enjoys writing stories, being outdoors, fitness, horseback riding, and spending time with her family. This Summer Lexie looks forward to gaining experience in communications and working in a professional environment while supporting the Center’s mission of motivating nonprofit leaders to embrace risk and risk management.
The following professionals provide invaluable support that brings the Center’s mission to life. Throughout the year these dedicated team members support our publishing, software development, training and consulting programs. When you engage the services of the Center (or purchase one of our products or tools), your nonprofit benefits from the expertise and dedication of a diverse array of talented professionals.
If you ask Don what he does for a living he’ll tell you he’s a Geek. Actually, he is the principal of Don Withrow Consulting, a Fairfax, VA-based firm specializing in mission critical application development. These days much of his development work is for web applications and the backend services that support those applications. Don’s expertise is an ideal fit with the mission of the Nonprofit Risk Management Center, where he serves as a key team member in all of the Center’s web application projects. Don says that the real fun in his work comes from the variety of people and challenges he finds working with his clients from the nonprofit, financial, publishing, training and legal communities.
When Don isn’t working, which is seldom, you might him find riding his Harley on the beautiful back roads of Virginia, West Virginia and Maryland. Or, you might find him in Fairfax teaching students how to learn to ride a motorcycle and manage the risks along the way. Don is something of an expert in motorcycle-related risks. He began riding at age 12, and although you wouldn’t know it otherwise, he claims this was “a very long time ago.”
Edward M. Mulherin, CPA, Esq.
Ed has over 30 years of experience providing audit, CFO and consulting services to a diverse group of nonprofit clients nationwide. In 1990 Ed was one of the founding members of Leonard, Mulherin & Greene, P.C., a CPA and consulting firm specializing in nonprofit clients and has been instrumental in the firm’s direction and dramatic growth over the past twenty years. In 2000, Ed conceived and founded eCratchit, a revolutionary concept for bookkeeping and accounting services. eCratchit has developed and supports a proprietary Web-portal software that allows the company the ability to perform daily bookkeeping functions for client organizations, while ensuring clients complete access to accounting records and software online. In addition, the company provides setup and cleanup services as well as CFO and Controller consulting. The company currently has over 150 (including 50 nonprofits) clients located all over the country for which they provide bookkeeping and accounting services and has 20 employees. Ed has lectured and written extensively on nonprofit finance topics and prides himself on his ability to take a practical, realistic approach to finance issues. Ed works with dozens of nonprofit Boards, helping them understand and support their missions with strong financial management. Ed has served as the Nonprofit Risk Management Center’s “Virtual CFO” for the past nine years and has also partnered with the Center on several client engagements.
When Ed is not advising clients on financial management issues, he spends as much time in Vermont as possible, trying to accomplish his personal 20/20/20 goals: challenging yourself to do something you love 60 times a year. Ed’s 20/20/20 interests are Snowboarding, Golf and Fly Fishing. Ed is a magna cum laude graduate of Boston College and is a cum laude graduate from Suffolk University Law School. He served on Intuit’s Advisory Council for QuickBooks users in 2004 & 2005
Diana Del Bel Belluz is a risk management evangelist. As a child, she wanted to become either a mathematician or a pastry chef. A true generalist, at university, she completed undergraduate and master’s degrees in systems design—the ‘artsy’ engineering program. In 1990 she landed in the risk management field and found it was the perfect opportunity to blend her analytical skills with her creative side. Ever since she’s been doing innovative risk work with clients in the corporate, government, and nonprofit sectors—helping them to make well thought-out, proactive, systematic, and bold decisions that balance risk and reward. Diana is enthusiastic about spreading the gospel of risk management because she regards it as an essential discipline for any organization with ambitions to deliver the most good it can with the resources entrusted to it.
In her spare time, Diana advances the field of risk management by organizing conferences, teaching courses and management training seminars, speaking to groups, and authoring publications on a wide range of risk management topics. Through her company Risk Wise, based in Toronto, Canada, she publishes the Risk Management Made Simple Advisory, a free online newsletter with tips on how to actually implement systematic risk management. And she’s developed into a fine cook and still bakes the occasional pastry!
Mike Gurtler is a risk management professional who enjoyed 25 years as a YMCA professional before forming Safe-Wise Consulting in 2007. Safe-Wise works with nonprofits all over the US helping to nurture sound safety and risk management practices. Mike subscribes to the Center’s broad but practical approach to risk management and tries to avoid being type-cast as an expert who tells people what they cannot do. Mike is a key team member in the Center’s youth-protection, aquatic safety and recreation consulting practice. According to Mike, “I think the challenge for insightful risk consulting is being able to say “Yes” in a responsible way that is acceptable to the organization and its mission.” Mike has produced a substantial body of topical resources on various risk management topics and is a capable and popular trainer and presenter.
Mike lives in Maine with his family: Michele (spouse of 17 years), Mason (son of 9 years going on 30), Bella (the dog) and Lucy (a very independent cat). The Gurtler family braves the New England winters in order to enjoy the mountains, lakes, ocean and small town community living. An avid basketball player, Mike can often be found at the local Y chasing after his errant shot attempts and setting up orange safety cones.